Our Business

Client offering

What do we offer to our clients?

The right choice
Whether customising a tour for large or small groups, we’ve made it easy to put together the best programme whilst providing the best value possible.

Customised service
We know that many itinerary combinations will always be popular with our agents. We work with selected hotels, attractions and service suppliers in many locations using our reputation and our buying power to secure the most competitive year round pricing.  When your customers request specific experiences or price points that you need to manage, Kuoni Global Travel Services can provide solutions for virtually any requirement.

Concierge created
From the very beginning, we understand the business of our clients and the individual tastes and preferences of your clientele. The recommendations we make and the itineraries we create are custom-designed to be right for you. Unobtrusive but ever-present, detail-oriented reservations, coordination and customer relations teams are here when you need us - there’s plenty you can leave in our hands. 

Your customers have every right to demand the highest quality of services, and Kuoni Global Travel Services is best positioned to deliver this requirement for you.  With a legacy of Swiss quality dating back to 1906, we provide best in class service levels, backed by over 100 years of experience in servicing Group Travel needs.

Peace of mind
We always expect arrangements to go smoothly.  But on occasion, incidents occur that are out of anyone’s control, and the way these incidents are handled for you is the true measure of quality.  You can be assured that Kuoni Global Travel Services employees are well trained to support, have ready access to tried and tested emergency response processes, and your customers will be in the best possible hands.   


Global MICE

This division curates unique and creative meetings, events, incentives and congresses (MICE) for clients in Europe and North America. Kuoni Destination Management and its German Destination specialist subsidiary, Conference & Touring, fulfil your most demanding, creative and complex projects with passion. 

Reliable and bespoke MICE service
Acting on behalf of respected companies, organisations and institutions, Kuoni Destination Management arranges and delivers high quality event services.

Kuoni Destination Management is dedicated to ensuring all meetings, incentives, conferences and events are conceptually engaging occasions. We take care of every aspect at every stage including infrastructure, logistics, transfers, accommodation and communication.

Our local offices are strategically located across Europe and North America. Our expert teams know their destinations inside out and our large network lets us open doors that others cannot.

Creating memorable experiences is at the heart of what we do.

Visit the Kuoni Destination Management website

Kuoni Destination Management and its German destination specialist subsidiary, Conference & Touring, fulfil your most demanding, creative and complex projects with passion.

Visit Conference & Touring website

One of the world’s leading professional congress organisers (PCO)
Kuoni Congress offers a wide portfolio of housing and PCO services from logistics to on-site management and from advanced web solutions to association management.

Complemented by a state of the art cloud-based technology we are present in a wide range of industries including pharmaceutical, energy, education, space science and technology.

Visit the Kuoni Congress website

Full range of ground handling services for many of the world’s leading ocean and river cruise lines

Our dedicated cruise team handles land services year round. Operating in European cruise ports and rivers, we provide leading cruise companies with the most varied choice of shore excursions, turnaround services and pre- and post-programmes.

We work hand in hand with shipboard and corporate teams to coordinate and execute seamless land operations tailor-made to each cruise line’s unique specifications.

Find out more about our cruise services here