Our Business

Our Supplier Code of Conduct

Kuoni Global Travel Services has set minimal requirements on ethical and sustainable business practices for its suppliers. These are set out in the Supplier Code of Conduct (SCoC) and this policy document is incorporated in the terms & conditions of all contracts with suppliers.

Therein, suppliers must adhere to:

• Compliance with Applicable Laws – including international, national and local laws in particular, bribery and corruption laws.

• Environment – minimise resource and energy use, reduce waste, dispose of waste responsibly (including chemicals), comply with animal welfare standards (CITES & ABTA Animal Welfare Minimum Requirements).

• Human Rights and Labour Conditions – no discrimination, no forced labour, no violence or harassment, no child labour (under 15 years of age or higher if local law dictates), safe and hygienic work place, fair wages(meet legal minimums), fair working hours (provision of reasonable hours worked, annual leave, sick leave, maternity leave).

• Sexual Exploitation of Children or Adolescents – child (under 18) prostitution forbidden and supplier will have duty to report any such behaviour from guests, employees or staff.

Kuoni Global Travel Services suppliers agree to report on their compliance and progress and allow their properties to be inspected by Kuoni Global Travel Services upon request. In case of a breach of the terms and conditions of the SCoC, Kuoni Global Travel Services is entitled to terminate any contract and cooperation with the supplier with immediate effect and reserves the right to take any further legal action at its discretion.

Global MICE

This division curates unique and creative meetings, events, incentives and congresses (MICE) for clients in Europe and North America. Kuoni Destination Management and its German Destination specialist subsidiary, Conference & Touring, fulfil your most demanding, creative and complex projects with passion. 

Reliable and bespoke MICE service
Acting on behalf of respected companies, organisations and institutions, Kuoni Destination Management arranges and delivers high quality event services.

Kuoni Destination Management is dedicated to ensuring all meetings, incentives, conferences and events are conceptually engaging occasions. We take care of every aspect at every stage including infrastructure, logistics, transfers, accommodation and communication.

Our local offices are strategically located across Europe and North America. Our expert teams know their destinations inside out and our large network lets us open doors that others cannot.

Creating memorable experiences is at the heart of what we do.

Visit the Kuoni Destination Management website

Kuoni Destination Management and its German destination specialist subsidiary, Conference & Touring, fulfil your most demanding, creative and complex projects with passion.

Visit Conference & Touring website

One of the world’s leading professional congress organisers (PCO)
Kuoni Congress offers a wide portfolio of housing and PCO services from logistics to on-site management and from advanced web solutions to association management.

Complemented by a state of the art cloud-based technology we are present in a wide range of industries including pharmaceutical, energy, education, space science and technology.

Visit the Kuoni Congress website

Full range of ground handling services for many of the world’s leading ocean and river cruise lines

Our dedicated cruise team handles land services year round. Operating in European cruise ports and rivers, we provide leading cruise companies with the most varied choice of shore excursions, turnaround services and pre- and post-programmes.

We work hand in hand with shipboard and corporate teams to coordinate and execute seamless land operations tailor-made to each cruise line’s unique specifications.

Find out more about our cruise services here